Contact — Strive with Leo

For any question, feedback, or support request. We aim to reply within 24 hours on working days.

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App Store support

For billing questions, subscription management, or refund requests, Apple's support team handles these directly.

Managed through your iPhone Settings

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Talk to Leo

Already have the app? Leo can answer many common questions directly in the app. Just head to Settings → Help.

Common questions

Quick answers

How do I cancel my subscription?

Go to iPhone Settings → your name → Subscriptions → Strive with Leo → Cancel. Takes 10 seconds.

I forgot my password

Open the app, tap Sign In, then "Forgot password?" — a reset link will arrive in your inbox within a minute.

Can my child use it on an iPad?

Yes — Strive with Leo works on iPhone and iPad. Sign in with the same account and everything syncs automatically.

Which exam board should I choose?

Choose the board used by your child's target school. If you're not sure, check the school's website or email their admissions office.

I have a technical problem

Email hello@strivewithleo.com with a description of the issue and your device model. We'll get back to you within 24 hours.